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Can't send messages to buyer's or seller's on google chrome

As the title states I can't send messages to buyer's or sellers on google chrome but when I use firefox it works just fine and I already tried updating chrome and clearing the cache and that did not help.

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Re: Can't send messages to buyer's or seller's on google chrome

Are you able to send messages using Chrome if you use an incognito browser window, or if you disable add-ons?

Message 2 of 6
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Re: Can't send messages to buyer's or seller's on google chrome

I'll check it out

 

Message 3 of 6
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Re: Can't send messages to buyer's or seller's on google chrome

Yes I can actually if i go incognito but if I disable extensions in a normal window it still doesn't work

Message 4 of 6
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Re: Can't send messages to buyer's or seller's on google chrome

If incognito works, the problem might be related to your eBay cookies. Try manually deleting just your eBay cookies; no need to wipe out all cookies, just the individual ones associated with eBay. Then restart Chrome and sign in again, and see if you can send a message successfully.

 

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Re: Can't send messages to buyer's or seller's on google chrome

OK I'll try that out thank you!

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