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The Top Rated Seller badge does not appear

I offer a 30 day free return, but the handling time is 5 days. Why does the Top Rated Seller badge not appear?

 

Message 1 of 12
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11 REPLIES 11

The Top Rated Seller badge does not appear

You need to offer 1 day handling @wexi-deals along with free returns to qualify your listings for the TRS+ status and badge.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 2 of 12
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The Top Rated Seller badge does not appear

I don't want TRS+

Message 3 of 12
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The Top Rated Seller badge does not appear

The badge does not apply to TRS sellers in general. The badge is exclusive to listings that qualify for TRS+ here on the .com site, visible to buyers in the US.

 

I know some international sites have different policies.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 4 of 12
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The Top Rated Seller badge does not appear

eBay ID is in Jordan and shipping is from China...do you live in both places?

Message 5 of 12
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The Top Rated Seller badge does not appear

Most likely drop shipping.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 6 of 12
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The Top Rated Seller badge does not appear

In the US, TRS status is achieved after 25 transactions, $250 sales and a 90-day waiting period, if memory serves me. (If not, I hope I'm corrected.) It might be different for you wherever you are.

Message 7 of 12
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The Top Rated Seller badge does not appear

We don't know where he lives.

Message 8 of 12
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The Top Rated Seller badge does not appear


@mtgraves7984 wrote:

In the US, TRS status is achieved after 25 transactions, $250 sales and a 90-day waiting period, if memory serves me. (If not, I hope I'm corrected.) It might be different for you wherever you are.


$1,000 / 100 transactions @mtgraves7984 

 

https://www.ebay.com/help/policies/selling-policies/seller-standards-policy?id=4347#section3

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 9 of 12
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The Top Rated Seller badge does not appear


@12345jamesstamps wrote:

We don't know where he lives.


Most likely lives in Jordan and is drop shipping from China.

 

Because they are overseas and listing on .com the eBay Export policies will apply.

 

https://export.ebay.com/en/seller-performance/seller-level-and-sales/top-rated-seller/

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 10 of 12
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The Top Rated Seller badge does not appear


@wexi-deals wrote:

I offer a 30 day free return, but the handling time is 5 days. Why does the Top Rated Seller badge not appear?

 


Because the Top Rated Seller badge does not exist.  It was discontinued when the TR-Plus badge was introduced.  

 

As noted on the linked Help page, the TR-Plus badge appears on listings which offer 1-day handling and 30-day free returns (i.e., seller pays for return shipping).  There is no badge available for a listing that has 5-day handling.

Message 11 of 12
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The Top Rated Seller badge does not appear

There is no such thing as a 'Top Rated' badge showing anymore.

 

Only a Top Rate PLUS badge shows for those that

a.) offer 30 days returns

b.) ship within 1 business day of purchase

Message 12 of 12
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