04-02-2023 04:07 PM
I ordered a vintage accordion for $202.00 on Ebay. For some reason the Post Office returned the item. Seller complained, Ebay closed case and refused me a refund. What about the Ebay Guarantee? I have no item, and I am out $202.00 plus shipping. Buyer beware!!
04-02-2023 09:00 PM
Do you have the Shipping Tracking Number for the item? If you you do then you may be able to look up why it was returned.
04-02-2023 09:35 PM
@toyoun44 wrote:I ordered a vintage accordion for $202.00 on Ebay. For some reason the Post Office returned the item. Seller complained, Ebay closed case and refused me a refund. What about the Ebay Guarantee? I have no item, and I am out $202.00 plus shipping. Buyer beware!!
When did you make the purchase?
What does tracking say as far as delivery?
Did you open INR?
If you didn't open INR, how did ebay close the "case?"
04-03-2023 03:07 AM
File a complaint through your credit card. You will be asked to provide all documentation.
04-06-2023 11:22 PM
That is exactly what I had to do.
04-07-2023 03:32 AM
So you did not even try to open an item not received case with eBay first? Why not?
Is there some information missing here?
04-07-2023 05:14 AM
He said ebay closed the case and refused his refund.
04-08-2023 06:40 AM
I did! Ebay told me they were closing my case, and I would not receive a refund. I appealed and ask what about Ebays money back Guarantee? Two hours later they told me their decision stands and I would receive no refund.