06-01-2020 12:15 PM
I can't leave feedback for sellers UNLESS they supplied a tracking number. I'm guessing eBay now needs delivery conformation for all items.... or at least with the updated app(Android 9).
Btw, I hate the new update
06-01-2020 12:25 PM
Thanks for the feedback. If you go to the order details page there should be an icon of the item you purchased with three dots next to it. Tapping those three dots will show you the leave feedback option. We are working on making this more obvious.
Do you have more details on what you hate with the update?
06-02-2020 08:45 PM
Thank you for that info. Previously, I didn't have to hit 'Track Package' to view the last know tracking update. ** While I have your attention... It would be ideal to have the option to retain/save my Refine' & Sort choices, unless manually changing them. I'm tired of repeatedly selecting 'Buy it now', 'US only', and 'Sort: Lowest price + shipping'.
-Thank you
06-02-2020 08:54 PM
PS - There has also been delays with notifications when packages have been delivered. Up to 9 hours later than actually delivered
06-03-2020 07:36 AM
If you want to retain your filter options try the following, tap the filter button, scroll down to the bottom to the customize section, turn on search locks.
06-03-2020 07:37 AM
Can you check all your battery settings on the device to see if that is causing the delayed notifications.
https://www.ebay.com/help/account/account-account-settings/notifications-subscriptions?id=4203
06-11-2020 09:48 AM
06-11-2020 09:50 AM
The improvement is now showing a complete view order details page which was never available in the app. Buyers can now see how much they paid for the item, shipping, taxes and check on the payment method used.
If you can give us more details on the list view and customize display setting we can look into that, a screen shot would be helpful.
Thanks!
07-31-2020 05:26 PM
Yes when an Order is received normally one would complete with feedback , only Order Details appear and from that extended page there is no option to complete feedback and acknowledge that the order has been received. iOS apps version 6.4.0