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Opened Return- Swapped out item
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on 06-29-2015 06:12 AM
A buyer opened up a return throught the eBay return system. We had accidently sent the buyer the wrong item. So instead of giving the refund, we sent the buyer the correct item and a return label for the incorrect item. Is there a way to cancel the return? I keep on getting a return issue message from eBay.
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