To my knowledge ebay has done nothing to resolve the NaN% problem -- or to even acknowledge that it exists. In an extensive "chat session" last week, I spoke with the person who first answered and was then elevated through two levels of technicians. All three basically said they knew nothing about an NaN% problem and that they'd received no complaints about it. I forwarded the first dozen or so inquires at this site, but have no feedback all. They appear to be ignoriing and dismissing the problem as if we've all made up the failure of the picture uploading procedure. Please join me in notifying them one more time. Does anybody know a good alternative to ebay. They clearly do not care whether we do business with them or not. Thanks