albertabrightalberta
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@southernfriedbelle wrote:Hi, I have a quandary. I recently purchased a Diane von Furstenberg dress from an eBay seller. Since I own several DVF dresses bought directly from DVF.com, I immediately realized upon opening the package that the dress was a counterfeit, albeit a good one. I returned the dress. I feel like I should have reported the seller, but I was focused on just getting my money back and didn't say anything about the dress being fake. He has the identical item listed in several sizes still. If I were to report him now, my fear is that the action would be viewed negatively, since I should have done it before I initiated the return. Any advice?
I'm curious so I tried to find the listing. I didn't find it based on your description, the price you said you paid and the fact that you were going to leave (what you considered) appropriate feedback. (I'm assuming you bought with a buying ID because you have no recent feedback either received or left on your southernfriedbelle ID.)
What I'm going to say is probably not going to be what you want to hear. But I have to say it because IMO, it seems as though there's no way to determine whether the dress you got is fake or not and MORE IMPORTANTLY, there's no way that YOUR listings prove authenticity.
I don't generally sell clothing but I do sell other items and even for NWT items, I NEVER use stock images. Firstly, those stock photos are someone else's copyrighted material and not mine to use but more important is that I want my buyers to see exactly what they're going to receive.
While searching for DVF, what I found is that 99.9% of the listing use stock photos! I don't know whether this is one of the categories of items that ebay allows via images in their catalog.
Did the listing from which you purchased show pictures of the actual item? Was the item NWT? Did she show labels, tags, care labels, etc?
If there were no pictures of her dress in her possession were shown, do you not think it's irresponsible to have bought a presumably faked brand without them?
(I also notice that your own listings use stock images. Again, I don't know if they're in the catalog but if not, their use isn't allowed.)
And my last question: How do you know that the dress you received is fake? I realize you said you own some DVF dresses but respectfully, owning a few of a brand doesn't make one an expert.
Did you get a professional authentication?
@southernfriedbelle wrote:
Can you tell me where to find and use the catalog? I appreciate your taking time to comment. There's so much I seem to be unaware of!
I don't know whether clothing is included. (Personally, I'd never use stock or other sellers' images because if the buyer has an issue, how do you prove condition, item, etc.?
http://pages.ebay.com/help/sell/product-details.html
