dishonest seller

[juliefinhotmailcom]

Hi I bought a coffee table from a lady whom I kept sending a bid to she came back to me saying I could have it cash for the £50 reduction if asked for it was originally £350 I bid her £300 we agreed and I collected the item she changed the time and day several times it was dark when I eventually went to collect when I dot it home it was quite damaged she agreed to send me £50 to pay for a repair but never did she had the table turned on its side which was odd and I was stupid but trusted her as she is a regular seller but was unwilling g to accept my bid via eBay I now know that’s not how it should have been bought 

[ebooksdiva]

Was this item sold on eBay? Did you receive a QR code for the Local pick up? 
Or did this transaction take place off eBay?

 If you did an off eBay transaction then eBay can’t help you. 

[soh.maryl]

It sounds like this transaction was off-eBay.  Plus there is the fact that you had the chance to inspect it, but didn't do so.  

eBay does not offer any help when you take a transaction off eBay.  

[mudshark61369]

@juliefinhotmailcom,

You have posted your issue on eBay's  U.S. based site's community (ebay.com)  since you are located in the U.K. you should have posted it on your home site's community ( https://community.ebay.co.uk/ )

If your seller did not have the item listed with "local Collection" as a shipping method, then you took the transaction off ebay, and lost your Money Back Guarantee (MBG) protections.  If the seller did have local Collection as a shipping option, then you should have received a message with a 6 digit code the seller would have to enter to the Order details in order for there to be MBG protections and as proof they you did pay through ebay.