Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Meaningful Beauty scam—what to do next

I bought a kit of MB skincare from a seller. When I received it, it came from MB with a bogus email address and a credit card number for the charges that isn’t mine. The seller had deleted the account and removed the listing. I called eBay immediatel...

When during the Return SNAD process is Feedback Locked out?

Wondering when one gets locked out from providing feedback for a transaction? In the past, I had an option to leave feedback after the sale, but at some point in getting a refund for a SNAD case the option to provide feedback was gone. {Maybe it is s...

Disrespectful seller

I bought a item that wasn't shipped on time the seller didn't even let me know that he was out of town, it was a Amtrak passenger car with lights that didn't state that the lights did not work. When I told the seller that I was new to train hobbying ...

User avatar by Explorer
  • 364 Views
  • 6 replies
  • 3 helpful

Robbed by Seller and eBay.

I placed an order early August for the new Tool album for $50, it has since went up to $100+ everywhere.At the time the listing stated that the item would ship near/around August 30th. I received a package fromthe seller with mint flavored dental pla...

User avatar by Adventurer
  • 590 Views
  • 21 replies
  • 0 helpful

Weird Magnifying Glass in The Search Bar

Hey guys I am having a problem it started a few weeks ago and can't seem to find out what is causing it. I use google chrome. It is a magnifying glass in the search bar that is very annoying, because when I click to edit a search term the words shift...

Micro Innovations HQK Bits 9001 Wired Ps_2 Keyboard for sale online _ eBay - Google Chrome 2019-07-06 19.12.33.png

Resolved! Can't Checkout item

I've been trying to buy an item but no matter how many times I try to pay, nothing happens. When I press confirm and pay, the button just greys out and no error is even displayed. Anything I can do?

Resolved! How to exclude search terms consistently

I'm currently trying to set up some saved searches to hunt for rare items, and the exclude function in eBay is refusing to work. I've tried modifying searches I've already put in by adding an exclude term, but it removes items that do not include the...

User avatar by Pathfinder
  • 34238 Views
  • 5 replies
  • 3 helpful

Resolved! Bought an US based item asked to return to China. Help.

My wife bought an item listed in US and wanted to return it (seller stated return accepted in 30 days). Seller repeately offered partial refund and refused her return request. After opening an return case with ebay, seller sent an address in China fo...

Frustrated

So I check out all the people selling an item I want. I view all the prices and feedback before choosing. It's between two. I choose the one that is asking a few bucks more but has 100% feedback compared to the other one. I order it and BOOM eBay has...

User avatar by Trailblazer
  • 465 Views
  • 13 replies
  • 0 helpful

UX bug when bidding on items with shipping restrictions and a buyer has multi-country shipping

I maintain residences in the USA and Germany.I frequently travel back and forth.I have shipping addresses on file with ebay in both countries...but of course there is only one default shipping address and that happens to be Germany.buy-it-now type au...

User avatar by Adventurer
  • 399 Views
  • 6 replies
  • 0 helpful

Buyer doesnt ship to me and doesnt respond

So i bought an item and it doesnt ship to me or anywhere so i contacted the seller but he doesnt respond so now i cant pay and i will an unpaid item case. ITS A VIRTUAL ITEM WITH NO SHIPPING

Issue with a purchase

Recently bought a watch which was described as being 36mm, it is actually 33mm (big difference in case size for a watch). I messaged the seller and have heard nothing yet, likely due to the time change. What is the next step from here? I want to prot...

How to appeal a refund case refusal?

So Im really mad right now cause after several weeks my refund case has been refused by ebay. Very short abrupt sentence saying Im not getting a refund & case closed. So Ive lost my payment & the product which i returned (but only had proof of postin...

User avatar by Rising Star
  • 1012 Views
  • 16 replies
  • 0 helpful

Unethical seller and Liar seller

This is a shameless seller. The quality of the product has serious problems. When I asked for a return, the seller asked me to take a photo, I sent it to the seller, and secondly, let me return it. I returned the operation. Later, the seller told me ...

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