09-27-2019 07:58 PM - edited 09-27-2019 07:59 PM
I recently made a post here asking about the seller who sent me a request to cancel the item I bought from him and you told me not to, that he was trying to dodge a point on his record. It's been 10 days since I bought it. Is it time now to do something about this guy? I replied and told him I'm not going to cancel the sale. He evidently isn't going to ship the camera. He says it's defective but he "didn't realize it before he listed it." I have no idea why he hasn't refunded my purchase price yet. He's acting like he's got a negative FB on the way.
09-27-2019 08:37 PM
@transplantn wrote:the seller sent me a request to cancel the item I bought from him
I replied and told him I'm not going to cancel the sale.
He evidently isn't going to ship the camera.
He's acting like he's got a negative FB on the way.
1. If you tell the seller to cancel the transaction @transplantn, the seller can choose Buyer Requested Cancel, then
- get eBay FVF fees back,
- won't get a defect, and
- feedback is blocked.
2. If you start an Item Not Received refund request, your seller can refund before 3 business days, then
- get eBay FVF fees back,
- won't get a defect, and
- feedback is blocked.
3. If you open an Item Not Received dispute at http://paypal.com/disputes then IMMEDIATELY click Escalate to PayPal, your seller then
- must issue a refund or PayPal will force a refund,
- won't get PayPal and eBay fees back, and
- feedback is not blocked.
09-27-2019 08:41 PM
09-28-2019 01:04 PM
09-28-2019 03:17 PM - edited 09-28-2019 03:21 PM
Sounds like a plan. I'll deal with Paypal. 🙂
But PP says I have to wait 20 days after opening the claim before I can escalate it to a PP dispute.
09-28-2019 03:26 PM
I opened the PP claim and sent the message to the seller.
09-28-2019 04:24 PM
@transplantn wrote:Sounds like a plan. I'll deal with Paypal. 🙂
But PP says I have to wait 20 days after opening the claim before I can escalate it to a PP dispute.
You can escalate right away, @transplantn: Go to your dispute page at PayPal, and click Escalate to PayPal at the bottom.
09-28-2019 07:28 PM