@smrosatto,
You should never post an issue you have on someone else's topic, especially if it is over 6 months old. This one will be locked in a few hours so you may not be able to reply to it.
What you want to do is take a copy of your order details which shows your address and the tracking number to the P.O. If yo use a phone or tablet to buy with on ebay you can take it with you. Show that info to the clerk and ask the to compare the address on the shipping label to yours. If the addresses do not match, ask the clerk to write a note on USPS stationary saying that the label address does not match the address on the order details page. Have the sign and date the note.
If you file an Item not received (INR) dispute it will be denied at first, because ebay's automated system can only access the tracking info which has a Delivered scan. In the message you receive saying the dispute was closed in favor of the seller is an Appeal button, click on that and in the appeal, you can add a CLEAR photo or a scan of the note. That would be enough for ebay to reverse the original decision, and authorize a refund.
If the shipping label has the correct address you need to ask the clerk to write a note saying that, and start a lost/missing package claim. Then contact the seller with the claim number and ask them to follow through. If they do nothing then start the INR process, the note will be needed if the seller does not follow up.
"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
