@eirraca wrote:Hi, I used to get email notifications when a seller made an offer on an item I was watching, but I’m not getting them any longer. I happened to login to eBay and noticed there was an offer and no email notification. Is this how it works now? I didn’t turn it off; I can’t even find a setting to activate it. Any help is appreciated , thank you.
Make sure you've checked your email's "trash" or "spam" folders for eBay emails. I have found with my email provider that if I manually send emails from specific companies directly to trash without opening them, my provider will eventually start sending those to "trash" or "spam" automatically.
In case you want to double check your settings (desktop platform instructions):
1. Go to your "My eBay" page.
2. Click on "Account."
3. Under "Account Preferences," click on "Communication Preferences."
4. From the "Communication Preferences" page, click on "Edit" across from the Buyer/Buying Activity header in order to see the different types of emails you can select to receive (or not receive).
5. Confirm that you've select to receive "Offers to buyers."
6. When you're done selecting all the types of emails you want or don't want, make sure you scroll to the bottom of the list and click the "Save" button.
