The kids are out of school again?
Newbies who don't understand that they are dealing with a person not a huge business with customer service reps?
You can reduce the number of Unpaid Items by setting parameters for Best Offers. Offers that are too low for your consideration get a polite automatic note.
I believe they are polite because I have seen higher counter offers, sometimes a few of them, before the customer reaches an acceptable level.
And we can also set a parameter for Acceptable offers that are immediately... umm, accepted.
For example, you list at $100 opt for Best Offer and set parameters of $90 /$80.
An $85 Offer would be brought to your attention, but a $90 (or $95) would be automatically accepted while an $80 would get that polite refusal.
You can even set the parameters at $90/$89.99.
Note that while Immediate Payment Required means that your listing stays active until someone pays, an accepted Offer eliminates IPR.
That $90 offer has four days to pay.
