return question

[legionne]

sold an item on August 23, 2023

and shipped AUG 24, 2023, 

no scan showed for the package from USPS

The buyer filed a claim on SEPTEMBER 8, 2023 item was not received 

I REFUNDED the buyer

USPS SCANNED THE ITEM ON SEPTEMBER 23 AND DELIVERED THE ITEM 

do I have any recourse on getting my item back or forcing the buyer to pay 

[wooden_flower · Accepted solution]

You can't force the buyer to pay, but most people are reasonable if you are.

Send them a nice note - humor helps - that their item finally arrived.  Ask if they want to return it - you will provide a return label - or would they like to keep it and repay the refund that you sent? Perhaps waive the shipping cost.

If return, create a label at pirateship.com printed to a jpeg file and message it to the buyer.  If keep, agree on a payment method - paypal, zelle, venmo, paper check.  Whichever you agree on, you'll need contact info from your buyer.

[legionne]

Thank you. That was my plan. I could not find any eBay policy in this kind of situation. I wanted to check before I reached out to the buyer.