lisa5768
Go to your shipping labels page and find the unused label. In the drop down actions menu is the option to void the label. You have 5 days to void USPS, UPS, and FedEx labels. eBay Standard Envelope labels are non-voidable once they have been printed. If it was a USPS label it will take up to 21 days for them to verify it was not used and send your refund. More details on the page below.
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labe....
To purchase the correct label go back to the order and in the drop down menu is the option to purchase another label.
