new unpaid item policy

[causticmom]

I have customers that often buy mulitple items over a week or so and pay for them at one time. Is there any way to curcumvent the new "pay withing 4 days or your order is cancelled" policy

[jtzvwbug]

@causticmom 

Read about setting your preferences. There's > a link at the bottom.

The Unpaid Item Process has changed:

"Sellers don't need to open unpaid item cases any longer. Instead, orders can be canceled if a buyer hasn't paid within 4 calendar days. If you still have open unpaid item cases, you have 36 days from the date they were opened to close them."

"If you don't close them within 36 days, we'll close them for you, but you won't be eligible for a final value fee credit and the unpaid item won't be recorded on the buyer's account."

Additional Information:

> Resolving Unpaid Items With Buyers

> Unpaid Items Preferences