eBay opens unpaid item case for two paid and shipped items

[clarkphilatelics]

An international buyer was unable to pay for two items through Managed Payments. The buyer paid using PayPal and the items were shipped.  The items are marked as paid in the My eBay All Selling window.  The date paid is missing in the Manage orders awaiting payment window. I guess that automation related to opening unpaid items cases is not compatible with Managed Payments. I think I know why, but eBay does not seem to be provide a way to report bugs.