canceled shipping label credit not received

[attilla37]

I sold an item with a value over $1,000 and wanted to add additional insurance. I created the first shipping label and no option for insurance so I cancelled it. Thinking I made a mistake I tried a second time. Same problem no option for additional insurance so I cancelled it. The third time I finally found the 'advanced box' to check and successfully created the final correct shipping label. 

It has been since April 26 and 27th and I have yet to receive a shipping credit. Please advise as how to contact someone at eBay to look into this matter.

Order number 21-11483-59955 USPS both for $105.52

#1 April 26  9434909105464089197284

#2 April 27 9434909105465059629033

Thank you,

Robert

[conservitvs]

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@attilla37 wrote:

I sold an item with a value over $1,000 and wanted to add additional insurance. I created the first shipping label and no option for insurance so I cancelled it. Thinking I made a mistake I tried a second time. Same problem no option for additional insurance so I cancelled it. The third time I finally found the 'advanced box' to check and successfully created the final correct shipping label. 

It has been since April 26 and 27th and I have yet to receive a shipping credit. Please advise as how to contact someone at eBay to look into this matter.

Order number 21-11483-59955 USPS both for $105.52

#1 April 26  9434909105464089197284

#2 April 27 9434909105465059629033

Thank you,

Robert

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This is not an eBay issue. This is a USPS issue. 

It can take several weeks for USPS to reimburse. 

[attilla37]

Thank you for the information.