Ask a Mentor

Forum Posts

Sorted by:

Out bid then retracted making me winning bid at max bid

I was outbid on item. Then ebay let person out of winning bid. Before this person bid I was high bidder at 390. So if this person beats me then retracts there bid shouldn't it go back to my 390 not my max bid

i was charged extra $1 fees for things i bought, is this somekind of buyers fee

I got 4 $1 fees for items I bought on my bank statement, above the item's prices. it seems $1 was charged to me on my cc for the 4 items I paid for also note that the purchased items were on my debit card but the others came up as credit card. i have...

Looking for an eBay reseller to sell my things

Could someone please tell me how to find someone who will sell my items on eBay? I saw a message that said to go to advanced to the right of the search button and then click on seller on the left side, but that didn't work for me. Thanks!

Negative Feedback Help

Hi, I accidentally left a negative review for someone I bought from 10 months ago. Is there any way I can delete or revise my review?

listing multiple items

Hello everyone, I am have difficulty posting the amount of items I have for each auction. For example I have 9 of x but when I try to put the amount of items it won't let me.

can't bid

hi. i just opened my new account on ebay to get a camera. and ebay is sending me thius message everytime i want to bid. how can i fix this? "Problem with bidTo help protect your eBay account, we sometimes limit the amount of items that can be bid on ...

Ebay Does Not Allow My Answer to a Potential Buyer's Question=> Violation of Ebay Guidelines

How does the following reply to a customer who has inquired about picking up an item or shipping it himself violate ebay guidelines? Ebay - is WASTING MY TIME when it FAILS to say what the violation is and then erases my text reply to the possible bu...

Cost of shipping more than what buyer paid

I just had a buyer make an offer. He paid the agreed upon cost of the item but only paid $5 for shipping. It will cost almost $10 to ship it. I have most of my listings with the shipping calculated by where the buyer lives. How did he change the ship...

Gift card

I just got an eBay gift card , scratch it and the balance was zero and they can’t refund me me because of policy.so annoying

Cmera return request

Return request from buyer stating defective item. In my description for the camera I said, they would NEED a compact flash card for the camera to work. I received a return request with pictures. I accidentally send a $2.00 offer for a refund??? E-mai...

Contact buyer

How to tell past buyer an item is available

Item never shipped

Anybody know what to do when you buy an item the seller takes your money and never ships the item. Whenever I click didn’t receive item all it tells me is seller is inactive and I’m not covered by eBay’s money back guarantee.,

Buying on ebay with confidence? IT IS A LIE FROM EBAY

I keep receive bad quality products from ebay sellers. Contact them they ignore me. And unable to reach to ebay customers service. So disappointed. NEVER BUY ANYTHING ON EBAY AGAIN

phone number to contact ebay customer service

I am trying to get in touch with customer service. It looks like I have two acct. Ebay has me as a seller and buyer. I am not finding some of my purchases. I have contacted the seller to return the item, but she will not contact me back

Paying for boost selling

Why do we have to pay for boost selling??? Ebay should be doing everything to sell our item for us? I don’t understand this option does it work or is it a sales gimmick, my item has like 400 views and 25 bids, what would paying ebay boost 1.50 more m...