Ask a Mentor

Forum Posts

Sorted by:

Why Can't eBay Get The Fedex Dimensional Weight Charges Correct On Label Purchases?

For the third time in as many months I've been notified by eBay of a Fedex shipping charge adjustment. In each case, I "overstated" the size of the package by rounding up and always add a couple extra ounces to the weight since in most cases won't ef...

about payment problem

I keep getting an error message when paying with my credit card, I talked to my bank and there is no problem with the payment, I wonder if I am having problems because I use a virtual credit card.

Sega games free refund label

Zdravkopantic2025@gmail.com

How can a seller unwind a deal?

Hello- I was all set to send an item out and found out it is damaged. I offered the buyer a refund. I want to just cancel the whole process. On top of it, I did NOT use the shipping label I printed out from eBay. Will I still be charged for shipping ...

Problem listing an item.

I've sold many items on ebay over the years with 100% positive feedback, but recently when I've tried to list items for sale, I can only get the response "We've encountered an issue on our end. Thanks for your patience. Try again." Then, I just get t...

How do I close a return request I don’t see anywhere in the drop down that says close request

No drop down to close a request

Can't get QR code to return

I cannot return my parcel because I have no printer ,I spoke to customer services who was going to send me a QR code nothings ever home through I can't get an answer from eBay or the seller it's now ovet the 14 day period. Help please

Bid History??

Selling an item and had a buyer bid twice within a 24 hour time frame and then retract both times. I am trying to find their reason but I cannot find "bid history" anywhere. help!!

Oven

This item is not avalible anymore can u give money back to client

Shipping charges increased after the auction was over

I bid on two gemstones, each listed with free shipping. After the auction was over, I was invoiced for the two stones, plus a $29.99 shipping charge. I had asked to retract a bid on an item from the same seller, as I had bid on the wrong size stone. ...

How do you charge for shipping on multiple items on single listing

If I have more than 1 item quantity on a listing, and a buyer buys let’s say 3 of 6 items on that one listing, how do I get them to pay for shipping on all items? Seems that they are only being charged one shipping price for the price of a single ite...

payouts printing from more then 3 months ago

hi i need to print my payouts but i cant see the ones from more then 3 months ago does anyone know how to acces these

How to retract a report

Seller has resolved the issue

Chat limit

I can’t make a deal with a buyer because of this chat limit and I need it removed. Do anyone know a way to disable the chat limit

Editing Photos... Something when wrong. The page cant be loaded at this time. Please try again later

I spent 2 hours removing background on photos of 57 items in my new store. I then clicked on the "submit all 57 items" button and it gave me a "Review Fees" window where I clicked a "Submit" Button. Then it gave me this error message! "Something when...

Community Mentor Program

Featured Posts