Community Mentor Program
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I've been hacked
I shipped an item in a manila envelope w/ the seal and taped. In route, the envelope was opened and the item is missing. It was shipped 1st Class through the USPS at $3.50. The tracking system indicates the envelope was open when it reached the buyer...
I cannot find a way to contact eBay for a issue with a product that was bogus I purchased. The seller will not send a return label, I cannot find a way to contact eBay (even in the return process, it's just a big loop back to the return with no way t...
I tried listing a roleplaying game book in Toys & Hobbies > Games > Role Playing Games > Fantasy and USPS Media Mail was not an available shipping option. However, I found two other roleplaying game books for sale in the same category that are shippi...
Shouldn't seller be sending a shipping label if item did not match description and they accepted the return in status?
Please call me immediately at
I have been a longtime seller on eBay and for the first time my funds are being held because of an opened dispute "Buyer did not recognize transaction". As instructed by eBay, I submitted the shipment information indicating that the package was recei...
how I can find eBay customer service phone number
I am trying to change my email address on an active account. The email address I enter says that address is already in use. I have 2 active accounts and neither uses the email address I am trying to use, but, apparently i've used it in the past. How ...
Had a no return item in perfect condition, accurate description. The buyers said not as described.I tried numerous times to have her tell me what was wrong with the item or the decription, she never responded. Ebay sent her a return label ( I didn't ...
how do you cancel an order when the auction winner doesn't pay and doesn't respond to messages?
A buyer with good feedback received an item I sold that was very badly damaged in shipping . They would like a full refund. How does this work? I shipped through eBay priority mail. It was insured.
How are everyone's sales going for Black Friday? We just opened a second eBay store selling name brand clothing at discounted prices (Sellers since 2006 of vintage books, etc.). This our first holiday season selling clothing and would like input from...
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