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Notification of shipped

I couldn't find the correct place to make a comment so I'm doing here. Ebay should not send a shipped notification until the item/s have actually been shipped! Ebay sends out a notification that the item/s have been shipped when in actuality the ship...

Seller Account Deleted, Need Advice on Refund

Hello, I am in a bit of a pickle. I recently bought a rather expensive item on the platform. The seller did not update the shipping information, and a few days later, the seller's account was closed. I have heard that only Ebay themselves can close a...

Item hasn't arrive and no longer says it's covered by money back gaurantee

I purchased an item a few weeks ago that hasn't been shipped. I suspected it was a scam because the price was too good to be true, but when I made the purchase, the item clearly indicated it was covered by Ebay's Money Back Guarantee. I double checke...

Corrupt seller using loophole to block return refund?

Here's my situation:I purchased an item (car part) from eBay seller @everythingaut35 that turned out to be defective. Seller didn't reply to my complaint message, so I filed a case with eBay. Seller doesn't respond to eBay, so eBay finds in my favor ...

Listing an item

I haven't listed anything for quite awhile. Is it just me or did Ebay make it really frustrating to list something?Grrrrrrr

ebay en francais canada

Buyer disputed a charge, now wants to buy from me again

Hi everyone,I've been selling off an on with eBay for about 15 years and this is a first for me. I sold an item and shipped it to Australia where the buyer lives. The buyer purchased on March 31st, I shipped April 1 and the buyer filed a dispute on A...

my item never arrived.

hello, in the mail it appears delivered but I never have it, I'm still waiting for my merchandise, or my money.They can't steal anything from me.

Seller lied about product - and ebay were useless in dealing with it.

I bought: Repair Nano Sparkle Cloth for Car Scratch Removal (8 pieces) MultipurposeI paid £7.99 for 8 pieces. The seller (pricebest) who's address is (bestprice, 69 Tabor Avenue, Braintree, Essex CM7 2SU) delivered only one piece, not eight. I have c...

Problem with listings on Google

Hi, I'm new to selling. I have heard over and over, make your listing on a white background, in a square format so they will show up on Google too. I have, and they're not. Not one. Any ideas why? My listings on Ebay are doing relatively well for bei...

Shipping label

I’ve sold, packaged and shipped my item with a hand written label. How do I mark it as shipped without paying for an eBay label or QR code?

Partial International damage to package

Hi all - could you help? I have a package that only a couple pieces were damaged in shipment. The buyer now wants the entire package refunded. Where do I file a claim for the package?

Scammed! I need assistance and help from EBay. How do I get help?

I purchased a generator on EBay and the item never arrived. The seller is no longer on EBay and all contact info for seller is erased from EBay. EBay says they offer help and protection for buyers but I can’t connect with anyone from EBay. Please hel...