Ask a Mentor

Forum Posts

Sorted by:

I listed an item with quantity of two and buyer show photo of one with damaged packaging

I listed an item with quantity of two and buyer show photo of one with damaged packaging. I tried to offer a good partial refund but no replies I received. Could someone please give me some suggestions?

REFUND WANTED

I hope to get some additional help from the eBay Community. I purchased a pendant/chain that was suppose to be stamped 14k. I emailed the Seller asking if both pieces were stamped 14k and they replied they were. I paid $ 385 for this item. When I rec...

Print a label

I cancelled the label by mistake and can’t reprint

are you saying theres no live agents with money making business any more

how do I put my store on vacation

Purchase

How do you print a receipt of a purchase

Phone number

I retracted a bid, but it still says that I won the auction

Recently I got caught up in bid more than I should have in an auction. I immediately knew so and I went in and I retracted the bid. I went through several pages and it said congratulations since your bid was placed and within the last hour it can be ...

USPS Domestic Claims

Has anyone had a procedure issue getting refunded on a USPS Claim? My shipment was from Maryland to Minnesota.The shipment weighed 4lbs (Contained 500 pennies) and was sent via "Small Flat Rate Box." The order was received damaged with contents missi...

how do i get alerts on my phone when i have a message from ebay?

If i have an offer or a sold item i no longer get alerts on my ebay app. how do i turn the alerts on?

INCORRECT PICTURE

I POSTED A BLUE OX PATRIOT FOR SALE AND REALIZED THE PHOTO HAD 2 INCORRECT ITEMS IN IT. I HAVE RECEIVED A BID AND WANT BIDDER TO KNOW THOSE ITEMS ARE NOT NCLUDED. I REVISED THE LISTING WITH CORRECT PICTURES AND EXPLANATION. IS THAT ENOUGH?

Refund for buyer

The buyer shipped item to return. She paid for label. How do I reimburse her for that shipping cost????

When you refund sales amount to buyer How do I get that amount erased from my sales on eBay

I sold the card to a buyer He didn't care for it It was $8,000I refunded him the $8,000 he said back my card I'm just looking to see how I can get that $8,000 that I refunded to buyer off my amount sold for the year on eBay because I'm getting close ...