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authenticated shoes how?

Buyer wants authenticity papers on pair of shoes which I bought at estate sale, she did not ask for papers or ask any questions until receiving the items , now wants to have them authenticated, whatever that means or who can do that. I have a no return policy, but told her I would return monies if got the item back as sent, was she tying to switch them? who knows.  this a dumb question but, how am I to protect myself from brand named items and my responsibly of insuring them be authenticated before listing, I CANNOT BE AN EXPERT ON ALL THINGS or maybe not list these things for the hassle.

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Re: authenticated shoes how?

@retroearth 

 

Sellers are only allowed to offer authentic items. If a buyer receives a fake item, they have buyer protection by the eBay Money Back Guarantee.

 

They can request a return which you need to accept.

 

 

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Re: authenticated shoes how?

yes I understand that, how and who knows where to authenticate the item, plus you can't tell me that you can authenticate everything you sell

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Re: authenticated shoes how?

I sold a Dutch brand, I was always 100% sure that the clothes were authentic.

 

Each seller has to find a solution for this issue.

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