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Why 'paid' showing UNpaid ?

I bought an item ("buy now" not even under auction), paid instantly via PayPal, received the item which was NOT AS DESCRIBED and returned using an Ebay provided return/tracking label. Seller noted "received" and issued reimbursement back to PayPal.  But NOW that item appears in my account as "unpaid" thus as I understand a tick against me.  Why is a paid/returned (not as described)/reimbursed item considered "unpaid."  Has Ebay missed tracking somehow?  Ebay account has a full record w/ its own number of the return process w/ photos of what rec'd and each step of of the return/rebursement/ "closed."  Why is that item showing as "unpaid" ? Although when attempt doing anything with {appeal} that "unpaid" item, Ebay says "nothing is unpaid."  So part of Ebay realizes nothing unpaid, but account showing as "unpaid."

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