09-27-2021 06:21 PM
Hi sheila@ebay
Where has the OP's feedback and link to listings gone? I noticed this information disappearing last week on some but not all threads. Tonight, I haven't seen it on any thread.
Example:
What it should look like (example):
09-27-2021 06:34 PM
I’m noticing the same thing. Also, everyone’s avatar, including mine, have disappeared.
09-27-2021 07:38 PM
I didn't even notice the avatars are missing. I was so focused on not being about to see the feedback and listings link! Thanks for pointing that out...
09-27-2021 08:53 PM
It's happening again tonight.
No avatars, no link to view listings, no feedback #
grrrrrrrr
09-27-2021 09:04 PM
Even stranger... they are back... for now... they seem to be coming and going...
09-28-2021 05:49 PM
Gone again!
09-28-2021 06:31 PM
Yep...evidence...
09-29-2021 03:36 PM
Could we get an update on this issue?
Another thread on this same issue here:
https://community.ebay.com/t5/Community-Mentor-Lounge/It-s-happening-again/m-p/32326732#M32308
Thanks.
09-29-2021 04:41 PM
May we please get a progress report on restoring the links to member listings, feedback profile and avatars?
Thank you.
10-01-2021 11:59 AM - edited 10-01-2021 11:59 AM
I wish more to report to you here, but Khoros is still looking into this and I don't know when this will be resolved.
They've told me that they've turned on their logs so they can try to pinpoint when the issue is occurring. This will help with their investigation. The Community team and myself have been keeping a record of the following data points:
1. Time, including time zone on when this issue occurred
2. Screenshot
3. Any details of what we were doing in the Community when we encountered this issue
It would be very helpful if the Community can provide the same information.
10-01-2021 08:53 PM
sheila@ebay wrote:I wish more to report to you here, but Khoros is still looking into this and I don't know when this will be resolved.
They've told me that they've turned on their logs so they can try to pinpoint when the issue is occurring. This will help with their investigation. The Community team and myself have been keeping a record of the following data points:
1. Time, including time zone on when this issue occurred
2. Screenshot
3. Any details of what we were doing in the Community when we encountered this issue
It would be very helpful if the Community can provide the same information.
Have not been able to view poster's Feedback page when I click on their feedback number.
Not sure how helpful this information will be.
#1 This started last night, approximately 10PM, PDT
#2 Can't post screenshot because it would show a blank screen.
#3 I was merely replying to posts on both the AAM & the Buying DB.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.