03-03-2024 06:42 PM
I'm trying to contact a LIVE PERSON. How the hell do I do that? I've been trying and trying and trying and trying, but the stupid automated "assistant" will not let me call anyone, and won't let anyone call me! I will NOT buy an item on ebay until I have my question answered! What is ebay's telephone number?????
03-03-2024 06:45 PM
@filmson If it's a product question ONLY the seller can answer you, you click on contact the seller on the listing. eBay has no access to a sellers merchandise.
If you have questions about the eBay Money Back Guarantee, it applies to listings even where the seller says no returns. The sellers no returns policy is for buyers remorse returns ONLY... changed mind, doesn't fit, etc.
If the item is not as described then the seller must pay return shipping no matter where they are located and refund you 100%.
If you still wish to speak to eBay customer service>>
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back or live chat
( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
3. Or you can also contact customer service by sending a PRIVATE message on social media.
https://twitter.com/askebay
https://www.facebook.com/eBay/
04-01-2024 04:04 PM
Thank you very much for helping me contact Ebay. It used to be quite easy to contact Ebay with any questions. Now they make it nearly impossible! Thanks again,
filmson
04-01-2024 04:09 PM
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.