cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unapproved sale

I recd notice that item is sold but I never approved the sale at lower price. How to contact eBay??. 

Message 1 of 2
latest reply
1 BEST ANSWER

Accepted Solutions

Re: Unapproved sale

@santoni5500   Always start auctions at a price you will be happy with if you get just one bid.  

 

 Did you have a buy it now price on your auction?  A buy it now price is NOT a reserve price which costs 7.5% ( max fee of $250)  even if the item doesn't sell.   

 

The Buy It Now price is for buyers to "Buy It Now"  before bidding starts.  The Buy It now price is removed in most categories after the first bid.  

 

Here's how to contact eBay customer service if you think that there was a mistake> 


eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back or live chat

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media.

https://twitter.com/askebay
https://www.facebook.com/eBay/

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

View Best Answer in original post

Message 2 of 2
latest reply
1 REPLY 1

Re: Unapproved sale

@santoni5500   Always start auctions at a price you will be happy with if you get just one bid.  

 

 Did you have a buy it now price on your auction?  A buy it now price is NOT a reserve price which costs 7.5% ( max fee of $250)  even if the item doesn't sell.   

 

The Buy It Now price is for buyers to "Buy It Now"  before bidding starts.  The Buy It now price is removed in most categories after the first bid.  

 

Here's how to contact eBay customer service if you think that there was a mistake> 


eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back or live chat

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media.

https://twitter.com/askebay
https://www.facebook.com/eBay/

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 2
latest reply