Shipping to another country

[tradercats]

We listed an item with shipping to United States only, but we got a bid from someone who is showing on his profile as being located in the Philippines.  How can someone in the Philippines see our listing when we only ship to US?  We have the international shipping button turned off.  Thank you!

[disneyshopper · Accepted solution]

It's possible the buyer has a USA shipping address.  Many international buyers will use reshippers/freight forwarders located in the USA.  If that is the case, your obligation is over once tracking shows DELIVERED to the reshipper.

[tradercats]

Thank you!!  I had forgotten about reshippers  and didn't want to have to fill out customs forms.  Appreciate your help!!

[woodland_gnome]

While the Philippines has its own eBay site, your item might or might not have been included in the databases to be searched there, or the bidder might have come here to ebay.com.  eBay does not block you from seeing items that don't ship to your location (and for that matter doesn't even offer an optional filter to keep them out of search results).

You are not under any obligation to ship anywhere you didn't agree to ship. The buyer can only pay if s/he gives a shipping address in a location you've set up to ship to. If s/he does (many international buyers use forwarding services or friends or family in the US) your obligation is to deliver the item as described to that address, any forwarding from there voids the Money Back Guarantee. If s/he doesn't you can cancel for non-payment after 4 full days.

S/he was able to bid/buy because either s/he has a Primary Shipping Address in the US or you didn't set your Buyer Requirements to block those with PSAs in a location you don't ship to (the default for all Buyer Requirements is OFF).