Comics-scifi_collectibles Is a Volunteer Community Mentor.
@rickholt The shipping adjustment could be due to the package size, if your measurements were not spot on and rounded up to the next full inch then you can be hit with dimensional weight surcharges.
The problem with eBay labels for Fed Ex and UPS is it's pretty much impossible to dispute cost adjustment since eBay is the account holder for Fed Ex and UPS. THEY have dispute for you.
In the future I recommend buying UPS labels from Pirateship.com. They DO help with surcharge disputes and filing insurance claims if needed.
Here's how to contact CS to see if you can get any help. I recommend Social media as your best option.
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/eBay/
