Ebay has a 30-day Money Back Guarantee for Buyer Purchase Protection. Go to your Purchases, find the item, and open a return/refund request. The Seller is required to respond.
If the Seller does not respond within a few days, you can ask eBay to step in to resolve the request. By opening the case on eBay, eBay will have a paper trail of what is happening and you will be better protected.
eBay Seller Leader: Detroit-Ann Arbor In-Person eBay Networking Events
