Major technical issue involving search

[shaney77777]

Major technical issue involving search. I have attached two screenshots that help show what I am about to explain.

When I search "paldean fates," I am shown results for "adean fates." When I select to search for my original query, I am only shown streamlined results, which do not include the results I am seeking, namely lowest price sort.  When I select show more results, I am taken back to where I started from, with the incorrect "adean fates" being shown. There's no possible way out of this never-ending cycle/loop, and this has happened with different searches. Highly annoying!!

I am not sure how to contact eBay customer service in regard to this matter.

[eburtonlab · Accepted solution]

When eBay makes an unwanted keyword substitution like that, you can get around it by putting one of your search keywords in quotes to force eBay to provide only literal matches of each of your keywords.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=%22paldean%22+fates&_sacat=0&_odkw=paldean+fates&_osa...

If you want both keywords to appear in sequence without any intervening words, you can put both keywords in quotes like this:

https://www.ebay.com/sch/i.html?_from=R40&_nkw=%22paldean+fates%22&_sacat=0&_odkw=%22paldean%22+fate...

Using the "Price plus shipping: lowest first" sort order often leads to filtered or streamlined results. You can get around that by choosing a different sort order or by using the "show more results" link if it appears. If the link does not appear, you can force eBay to show all results by adding the following to the end of your search URL:

&_blrs=recall_filtering

From your search results page, use the "Tell us what you think" link at the bottom of the results to alert eBay page developers to problems of this nature.

[shaney77777]

Excellent service!!

[eburtonlab]

Good luck with your searches!