02-03-2024 10:38 PM
I seriously need someone to respond before 2/20 before my seller rating takes a huge hit. All delays were due to weather. Ebay removed 1, but left the other ones that were late for the SAME REASON!!!! HELP!!!!!!
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02-04-2024 12:39 AM
You will need to contact Ebay again to have this fixed. Unfortunately none of us here can fix those for you.
Just a little something you need to know. When Ebay evals all the sellers on the 20th of any given month, it is for the period ending the previous month. So in the upcoming eval on Feb 20th, it will be for the period ending January 31st. It is also important to understand that whatever the eval shows your status is on the 20th of the month, it does not become effective until the first of the following month. So in this case, March 1st.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
02-04-2024 12:39 AM
You will need to contact Ebay again to have this fixed. Unfortunately none of us here can fix those for you.
Just a little something you need to know. When Ebay evals all the sellers on the 20th of any given month, it is for the period ending the previous month. So in the upcoming eval on Feb 20th, it will be for the period ending January 31st. It is also important to understand that whatever the eval shows your status is on the 20th of the month, it does not become effective until the first of the following month. So in this case, March 1st.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
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