04-26-2024 02:27 PM
I am happy with a purchase and would like to leave the seller positive feedback, but, with no way to change my feedback should the product fail (seller is manufacturer of product), I am reluctant to leave positive feedback now.
04-26-2024 02:42 PM
@pnw-photography wrote:I am happy with a purchase and would like to leave the seller positive feedback, but, with no way to change my feedback should the product fail (seller is manufacturer of product), I am reluctant to leave positive feedback now.
No. Positive feedback, once left, may not be changed.
04-26-2024 02:43 PM - edited 04-26-2024 02:45 PM
Once you leave feedback you can not cancel or change it. There is no way to change a positive to a negative. You have 60 days from delivery to leave it so you have time to evaluate the item.
https://www.ebay.com/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007
04-27-2024 12:22 PM
That is what I feared. It is because of this that I don't leave positive feedback.
04-27-2024 12:38 PM - edited 04-27-2024 12:38 PM
There is no way to change positive feedback ... BUT we can leave a Follow up to any feedback we've left.
There is NO time limit for leaving a Follow up. [It can be done years later.] Of course, that won't change the rating we chose for the original feedback ... just allows us to add further information about the transaction.
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