cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I never gotbwhat i ordered

<top> I never got my order it's been over due way over due

Message 1 of 2
latest reply
1 REPLY 1

I never gotbwhat i ordered

@dandanr-58 

What is the latest estimated date of delivery as shown in your Purchase History? Has that date passed already?

 

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

  •     Select “More actions” beside your item and then “I didn't receive it.”
  •     Click the box beside I want a refund.
  •     Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

  •     Find the item in your Purchase History
  •     Select See request details
  •     Select “Ask eBay to step in.”

 

*lady*madonna*
Volunteer Ebay Community Mentor

Message 2 of 2
latest reply