04-23-2024 08:16 AM
I have gone into my account settings, and my address is correct, but when I print the shipping labels, the wrong address populates in the return address field.
Solved! Go to Best Answer
04-23-2024 08:33 AM
https://accountsettings.ebay.com/uas/addresses
There are FIVE addresses to edit/change.
04-23-2024 08:33 AM
https://accountsettings.ebay.com/uas/addresses
There are FIVE addresses to edit/change.
04-23-2024 08:38 AM - edited 04-23-2024 08:38 AM
Hi @betheana
If you have one set up on the address page (link to follow) and Edited it those changes will not show on your labels. What you have to do is ADD a new return address and then go back in and Delete the old one. Addresses Settings (ebay.com)
04-26-2024 11:32 AM
Check them all while you are looking at your Site preferences. If you still do not see a problem, go ahead and delete the address completely and then Enter the correct address. Sometimes some little bug gets in there and it isn't visible to us. But as a rule of thumb, if you need to change info on most anything. Clear the field first and then enter your correct info.
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