08-26-2021 07:21 AM
I assume this is just an automated message generated by eBay algorithms, but it's most unappreciated. I'm in the process of moving my business and home across the country, so at this time, I'm not selling. I'm at least 3 months away from being able to sell again. Is there a way to maintain my top rated seller status during this hiatus? Or will I have to start over again? I would appreciate any good info or advice. Thanks.
08-26-2021 09:34 AM
You are measured on a rolling 12 months. So if your volume falls below that needed to be top rated, you will be rated above standard under your volume picks up to TRS levels again.
08-26-2021 10:32 AM
Here is their policy on TRS Grace Periods:
eBay Top Rated Seller grace period
If you are a Top Rated Seller and fall below the sales and tracking requirements for Top Rated Seller status, you may qualify for the Top Rated Seller grace period. During the Top Rated Seller grace period you retain your Top Rated Seller status and benefits, and you have two evaluation cycles to get your transaction count, sales amount, and/or tracking requirements back to minimum requirements.
You're eligible for the grace period if you fall below Top Rated Seller standards due to any of the following:
You're only eligible for the Top Rated Seller grace period when:
If you don't meet sales and tracking requirements and performance standards after the grace period ends, you will lose your Top Rated Seller status and benefits.
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