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Feedback using a positive feedback & writes negative comments.

Seller put positive feedback but write long note regarding how bad of a buyer I am. What can I do?

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Re: Feedback using a positive feedback & writes negative comments.

@finderskeypurrs While the seller could have selected print another label and shipped in two boxes.  Sellers are not required to offer combined shipping OR change their shipping method. 

 

Shipping is more too depending on the size of the box.  If it went over 1 cubic foot then that increases the amount the seller paid for shipping.  

 

As for the negative comments the seller left you as a buyer on your feedback page you can contact customer service to ask them about having it removed.  

 

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10

2. Click Automated chat on the left hand side of the screen.    ( Trust me) 

3. Type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the correct department.     If  the bot asks another question after you answered type AGENT  again.  Then you will see the option to request a call back or live chat.

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

4. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

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