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Fantom Shopping Cart Item

On our main account page our shopping cart shows a red one, however if you click on it, the cart is empty, but if you hover it says there is one item in our shopping cart.  We don't have anything in our cart and didn't put anything in our cart that we haven't already paid for, so I'm not sure why this is there.  Since it doesn't show an item in the cart, there is nothing to remove.  This is very annoying. How do we fix this?

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