07-19-2021 07:33 PM
What has happened to eBay? Are used to be able to get a level of help that was sufficient, maybe even good. Now they do everything they can to avoid talking to their customers. Horrible! Pathetic! What do you do when there’s a problem with an item and the seller doesn’t respond? Can’t eBay step in and contact the seller via a phone number or at some other method?
07-19-2021 07:55 PM
Go to My ebay > Purchase History and select RETURN THIS ITEM. For the reason, select
Not as Described. You will need to click on More actions. The seller will have 3 days to reply. If no reply, then click the link to Ask ebay to step in. If the seller accepts the return, he is responsible for supplying a prepaid shipping label. Print out the label, affix it to the box, and make sure the carrier scans the label. Once tracking shows DELIVERED back to the seller, he has 2 days to refund you. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
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