Discounted shipping

[igorsbud1ar8]

has anyone an explanation to the discounted shipping that is not able to track,starts with ESUS ? 

[comics-scifi-collectibles · Accepted solution]

@igorsbud1ar8   Are you asking about the eBay Standard Envelope for these types of items> 

• Patches
• Stickers & Decals
• Greeting Cards
• Seeds
• Trading Cards
• Coins & Currency
• Postcards
• Stamps

https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/ebay-standard-envelope

It is a low cost metered mail rate service and only the sorting equipment can read the tracking.   This type of shipment has been delayed a lot lately due the changes being made in the USPS postal processing system causing backups. 

You can try checking the tracking with this tool>  https://www.trackmyshipment.co/

Here's how to get your money back if the ESUS tracking is more than a couple weeks late or doesn't show any scans then file a not received refund request.  

Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.  

You have 30 days from the last estimated delivery date to file a refund request on eBay. 

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.