12-08-2017 02:19 PM - edited 12-08-2017 02:19 PM
I had a problem with an order and the sale was cancelled by mutual agreement. I immediately refunded the amount through PayPal. Now the little reminder bell on ebay keeps telling me the item is paid for and go ahead and ship it.
If I go to "cancel order" ebays says it will automatically refund the money, which I already did.
How do I fix this?
Will it count against any defect rates for shipping?
Thanks