04-16-2024 03:41 PM
I need some help I have a buyer who ordered an item twice there size then said its to big. I stated they can open a return request and send the item back for a full refund or exchange . They haven't responded or opened a request. What should i do if they ship it without opening a return request an no tracking number?
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04-17-2024 06:03 AM
If she sends it back without opening a return, you can refund the payment though your sold orders. Select refund buyer from the action menu next to that order, then follow the prompts.
04-17-2024 06:03 AM
If she sends it back without opening a return, you can refund the payment though your sold orders. Select refund buyer from the action menu next to that order, then follow the prompts.
04-17-2024 07:29 AM
Thank you so much.
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