on 08-11-2015 11:37 PM
My buyer wanted to return an item, I sent a shipping label, they then asked some questions regarding the item and decided they just wanted a partial refund. eBay now gives that option and i am willing to send a partial refund.
My question; Since I have already o.k.'d a return and sent a shipping label, is it o.k. to send a partial refund? They are supposed to return by 8/14/2015. I can see me issuing a partial refund then they they change their mind again, return the item and eBay will check tracking & expect me to issue a full refund when I get the item back.
Any advice?