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unclesamsgarage
Community Member
Posts: 4
Registered: ‎09-08-2008

New app update wont let me log in

My Samsung Galaxy auto updated this morning and it was working fine then an error came up that wouldn't let me search.  I signed out thinking that might help.  Now it won't let me sign back in it says wont recognize my name or password wich both work fine on the main website.  What gives?

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Community Member
Posts: 2
Registered: ‎09-13-2012

Re: New app update wont let me log in

in reply to unclesamsgarage

This looks like a general problem following the upgrade this morning. I too have a Galaxy and it is doing the same. Comments on the Google Play website seem to suggest there are many others with the same problem so we might have to wait for a fix from ebay.

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unclesamsgarage
Community Member
Posts: 4
Registered: ‎09-08-2008

Re: New app update wont let me log in

in reply to unclesamsgarage

thanks glad to know its not just me i even uninstalled and it still did the same.

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Community Member
Posts: 3
Registered: ‎06-10-2011

Re: New app update wont let me log in

in reply to unclesamsgarage

My Droid 4 did a system update a few days ago and everything was working fine.  But today, I kept getting error messages about there not being any network connection.  I signed out, and now it keeps saying that my user ID or password is incorrect and I can't sign in.  I also uninstalled the app and reinstalled, but it still does not work.



I have also received a Transport outbound I/O exception in IAF Service error and some kind of error about exceeding a call limit.

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Community Member
Posts: 1
Registered: ‎07-03-2011

Re: New app update wont let me log in

in reply to unclesamsgarage

I am getting the same problem and error message about mu usage limit reached and I tried uninstalling but it won't let me log in either!!! Ugh i have things I'm selling and need to check frequently!!!!!

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Community Member
Posts: 2
Registered: ‎09-13-2012

Re: New app update wont let me log in

in reply to unclesamsgarage

Okay, i found a solution. uninstall the new version and then goto http://www.androiddrawer.com/1116/download-official-ebay-android-app-1-8-1-5-app-apk/#.UFLN2lE8p5c  and download the older version. Install it from your SD card and try logging in.



At first mine still didn't login so I went to the Settings, Apps section and in the ebay app, I cleared all the data and cache data but it still didn't work.



I switched my phone off overnight and on this morning and it logged in and all is working.



Sorry this is a bit messy but it might just get you working again but be sure not to upgrade until it looks like the new version is working.



PM me if you need any help.



Steve

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