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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...
I had a buyer enter the wrong package dimensions when calculating the shipping costs for them since they pay for shipping. I had the dimensions on the descriptions already, but they input a much smaller size and USPS would not take it since it was to...
Hi ! Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both though...
I had an shipping overcharge back on April 9 from a sale on 3/29. I have contacted ebay 2x and it's yet to be returned. Whom do I open a BBB complaint with; ebay or Fedex? It'd be in eBay's best interest to return the money + interest and settle with...
Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...
I sold an item with a free shipping. It came back -( return to sender-unable to forward) The address was to a shipping overseas company he had on his Ebay account. I received my payout from Ebay. 34 days later the seller contacted me about any update...
I made a mistake while ordering a USPS Priority Mail label from eBay. I immediately requested cancellation, but I still haven't been refunded. I requested cancellation on April 17th. It is now April 26th. If I go to "Activity -- > Selling --> Shippin...
I sold a t-shirt to one buyer in Japan and two sets of comic books to another in Spain. The buyers haven't paid yet. I want to send them invoices specifying shipping charges. But eBay will not let me add the shipping charges to the invoices. If I go ...
Hi, I'm a new seller and just got my first sale! So, I've printed out my own shipping label that I created and thought I should put a Packing Slip inside the box, and would like to get an idea of what comments other sellers use. I understand that eBa...
Sold an item. When printing a label, there was no option to edit the weight/size. I voided the shipping label. And... once again, can't edit weight/size. What's is going on?
I told him he can write " refused" on it and it will get sent back to me. He ordered this nearly 24 hours ago. However, I have not had anything like this in years, so does this method still even work? Or is it better to havehim pay to return it? Or w...
This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...
Is this a glitch or has eBay updated their agreement with FedEx? Like just yesterday I was able to purchase liability for even more than $2000 with FedEx but now it's capped at $1000? Anyone knows if it's temporary? Thanks in advance
I don't understand why shipping one keyboard key costs 26 NIS? The product costs 7 or 4 dollars and the shipping costs about 12 times! So where is the logic here?
Hello, the Item I am shipping is still in the USA while I am outside the USA.What does it mean;Delivery attempt made while the item has not left the countryItem Ready for pickup while on tracking it is still in the USA.Item Returned by CustomsThe Ite...
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