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Did anyone else get the email from ebay about Chrome updates making your listings need an update?

It says ebay has partnered with some company called I-ways and you need to use the I-ways tool to check your listings for compatibility.... the entire thing looks fish.  I have never heard of this I-ways company, and I'm pretty into net security, which raises a red flag with me if I have never even heard of this company.  Next, you have to sign up for an I-ways account and give them permission to access your listings?  It apparently has something to do with listings that have certain HTML content, but I never use or have used HTML to do my listings, I have always just used the standard listing uploader page, so I have no idea where this is coming from.  It sounds like phishing for information to me.  Getting tired of the constant "new requirements" eBay seems to be putting on us.  First it was active content in listings, which flagged ALL my photos I was  using an outside host for.  Now, on top of that, eBay wants to use OUR photos that WE have taken the time to produce, for THEIR catalog.... sorry, I own the copyright to them, and am not a fan of giving ANY of my work away for free.  I get none of this type of stuff from Reverb, which is the other place I have been selling guitar parts online, and frankly, Reverb has probably twice the traffic for guitar stuff that eBay does, my sales there are at least double what they are here, and I have the same exact set of listings up at both places.  I have said it before, but every time eBay implements some new requirement, I am more tempted to just pull my listings down.  5-6 years ago, my typical monthly bill here was well over 50 bucks a month and typically closer to a hundred.  Now, I do well to break twenty bucks a month here, because my sales are really flat, and ebay can point to listing issues like active content or Chrome upgrades all they want, but my listings are identical at both places and Reverb is selling parts in numbers for me like eBay USED to, so the problem is not how I am doing things.  eBay recently lowered fees in musical instruments to try to draw sellers back but I think most customers have followed the sellers to Reverb, from what I'm seeing. 

 

Anyway, sorry for the rant.  Does anyone know what this "Chrome upgrades" email is really about, and if we can or can't actually trust this company eBay has supposedly partnered with? 

Message 1 of 6
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5 REPLIES 5

Did anyone else get the email from ebay about Chrome updates making your listings need an update?

Hi gpg!

I don't know much, except here's the announcement.

http://community.ebay.com/t5/Announcements/Stronger-Browser-Security-Standards-Ahead/ba-p/27389922

Everyone has options. Just be sure the best option is right for you.
Message 2 of 6
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Did anyone else get the email from ebay about Chrome updates making your listings need an update?

@theguitarpartsguy

 

Out of your 18 listings, 7 have issues.

172844661359
172844661747
172844661933
172844662020
182739827611
182739827689
182739827948

This same issue is in all 7:

The link to photobucket should be removed (red)

<a href="http://smg.photobucket.com/albums/v181/JonHiller/For%20Sale/Ebay/? target="target="_blank">
<img src="http://img.photobucket.com/albums/v181/JonHiller/For%20Sale/Ebay/fullycompensatedsaddle.jpg" alt="Photobucket" border="0">
</a>

And the protocol on the image tag should be changed to to add the "s" to http://

so that the above code should look like this:

<img src="https://img.photobucket.com/albums/v181/JonHiller/For%20Sale/Ebay/fullycompensatedsaddle.jpg" alt="Photobucket" border="0">

While you are editing those seven listings, I would also recommend that you delete everything below the "seller added" line at the bottom of the listing. That area contains a lot of junk code that you won't want in your listings.

 

If you need assistance, I'll be happy to help on this forum

http://community.ebay.com/t5/Replacing-Active-Content/

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 3 of 6
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Did anyone else get the email from ebay about Chrome updates making your listings need an update?

I don't know why that stuff is back in my listings, I took it out a month ago for the "remove active content from your listings" letters I kept getting.  None of that stuff should have still been in my listings.  What the heck?  I edited them all and saved them, one at a time, until I got through the whole list.

Message 4 of 6
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Did anyone else get the email from ebay about Chrome updates making your listings need an update?

You always have HTML in the background of your listings.  Even if you're just manually typing something in.  The item description section has a tab for "HTML".  I did take a sample of a couple of your listings, and when I "inspect" them through Google Chrome, there are links from what appears to be a company you use to help you list items onto eBay.  They do not contain the "https", just the "http".  I'd recommend contacting them and ask if they will have changes already in place by October.

 

In sales/marketing terms, your listings could potentially turn off a lot customers because Google Chrome will display a banner at the top stating that the listing page they're looking at isn't secure. Doesn't mean it or eBay is compromised, it's just that the pictures, links, CSS for the fonts you're using are coming from an unsecured location.  Behaviorally-speaking, when your average customer stops by your listing, they could quickly leave when they see that.

 

Shipscript is correct (just affirming the obvious-->he/she's the expert).  The crude, simple answer is adding the "s" to the "http".  There's more to that, but that's what it boils down to.  You'd just have to look at where your photos, fonts, and such are coming from, and ensure they're coming over from a secure site (https).  You may have to change where your pics and font sources are coming from.  Just manually adding an "s" to the "http" in your HTML ain't gonna cut it.  

 

Now I can definitely see how some sellers might panic out about this news, no matter how eBay messages it.  And I believe they've done very well at not preaching "doom and gloom".  My wife freaked out herself a little bit upon hearing this news, but she's not a geek like me.  I pretty much knew immediately what this is all about, and I'm not worried.  Haven't change anything on my templates/listings yet.  Just deciding on where I want to store my photos.  

 

...and I sometimes have a tendency to get sidetracked with other ideas, projects, etc..  Much to my wife's consternation!

 

There's absolutley nothing to be concerned about as long as you prepare, educate yourself (Shipscript is a great resource), and make changes as needed.  Don't give up!  eBay needs you just as much as they need the buyers.  There are changes they make that can indeed be a challenge to adjust to, and may even feel unfair.  But we've personally experienced that when we adapt, we always overcome (sorry, that's the USMC in me coming out).

 

As far as "Chrome Upgrades" though, I believe that's a reference to regular updates Google makes to it's web brower.  That's to improve browsing experience and security.  If you don't have it automatically set to update, you'd have to manually go into your settings to set up the auto-update.  Otherwise, the menu button at the top-right (the three vertical dots), will have an "update" selection become available when an update is needed.  Don't forgo the updates!  Doing so can impact your entire browing experience, as well as internet security.  

 

Hope this helps!

Message 5 of 6
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Did anyone else get the email from ebay about Chrome updates making your listings need an update?

See the above post, I took that stuff out a month ago when I got the email about active content in the listings. I ran the eBay checker on it and it said my listings were fine after I removed it. I use "Sell similar" to relist my items, so it should not have put any of that stuff back in my listings since I had already edited them. There shouldn't be ANY links to Auctiva or Vendio in any of my listings because I removed it all a month prior.
Message 6 of 6
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