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Send a refun

I want to send a full refund to a buyer.

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Send a refun

Issuing a refund

You can issue full or partial refunds for items in Seller Hub or My eBay up to 90 days after the original transaction. Here's how:

  1. Locate the order in Seller Hub or My eBay Sold.
  2. From the dropdown menu, select Send refund.
  3. Choose a reason for the refund.
  4. Specify a refund amount for the item or for the order.
  5. Enter the desired refund amount, and select Send refund
Acceptance is the answer to all problems today
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