05-14-2024 02:18 PM
We signed up for an eBay developer account and it was rejected, stating "due to problems with the data provided or other irregularities". There is no way to contact anyone, and no contact options are provided. We attempted to contact eBay customer service, and they have no idea how to contact the developers program (after 3 calls now). Does anyone have any recommendations for us, please?
We're trying to utilize eBay API's to display auctions on our website. We take in consignments from customers and sell them on their behalf, so we need to use the eBay API's in order to display the auctions according to the customer that provided the consignment. We have a real world use case for needing access, but we can't even get an account 😞
Any help would be immensely appreciated! PLEASE!?
05-24-2024 12:33 PM - edited 05-24-2024 12:34 PM
You can submit the "My account registration was rejected" form in "Developer Account Support" section .
Also, see the "Join the eBay Developers Program" guide to get the information on requirements.
05-28-2024 03:20 PM
After submitting to the "my account registration was rejected" form, how soon can we expect a response?
According to your processes, can we re-submit after a few months? It's been a few months and we were never given a reason. Wondering if it would hurt to just try again under a different intended username.
05-28-2024 04:36 PM
We've submitted that 3-4 times now, we've yet to receive a response. It's been weeks if not a month since our first submission of that form. No one is monitoring it - or is simply deleting every one of them.