GetMyEbaySelling : I got error code 10007

[maeyos-95]

When I send GetMyEbaySelling request, they return error code : 10007. this error said "Web Service framework internal error." Is it ebay's side problem? this api request completely work until yesterday.

Request body

```

<?xml version="1.0" encoding="utf-8"?>
‌apis:eBLBaseComponents">
<RequesterCredentials>
<eBayAuthToken>***</eBayAuthToken>
</RequesterCredentials>
<ErrorLanguage>en_US</ErrorLanguage>
<WarningLevel>High</WarningLevel>
<ActiveList>
<Sort>TimeLeft</Sort>
<Pagination>
<EntriesPerPage>3</EntriesPerPage>
<PageNumber>1</PageNumber>
</Pagination>
</ActiveList>
</GetMyeBaySellingRequest>
```

Response Body

```

<?xml version="1.0" encoding="UTF-8"?>
<GetMyeBaySellingResponse
xmlns="urnapis:eBLBaseComponents">
<Timestamp>2024-03-14T01:45:48.087Z</Timestamp>
<Ack>Failure</Ack>
<Errors>
<ShortMessage>System error.</ShortMessage>
<LongMessage>System error. Unable to process your request. Please try again later.</LongMessage>
<ErrorCode>10007</ErrorCode>
<SeverityCode>Error</SeverityCode>
<ErrorParameters ParamID="0">
<Value>Web Service framework internal error.</Value>
</ErrorParameters>
<ErrorClassification>RequestError</ErrorClassification>
</Errors>
<Version>1271</Version>
<Build>E1271_CORE_APISELLING_19187371_R1</Build>
</GetMyeBaySellingResponse>

```

[shipscript]

@maeyos-95 

I believe you are using the Auth-n-auth token.

The error message seems to be intermittent when using the API Explorer.

Refresh the API Explorer page and try again.

Sometimes it retrieves my items and sometimes I get the message you received or some other message.

[maeyos-95]

Thank you for your reply.

Yes, I am using  Auth-n-auth token.

And my situation is same as you. almost time I got error code 10007. but sometime API return the result successfully.

Maybe this is ebay's side problem. I will wait ebay to resolve the problem.

[papastraindepot2006]

For me, it's returning error 14005:  Web Service framework internal error. I guess eBay doesn't make enough money to keep to their stuff running properly.

[cabin-globa]

We started getting this error yesterday and it is not intermittent, it fails every time. This is in code that updates our stock levels and it is critical for our business.

[ja229841]

I've been getting the same since yesterday for GetMyeBaySelling:

Error 10007 - System error. Unable to process your request. Please try again later

[ironwingsales]

We're using this GetMyeBaySellingResponse API request as well and having the same problem.

[56bits]

I see the same issue.

Seems to be intermittent, failing around 50% of the time.  I got around it yesterday by just retrying when that particular error code popped up, but today I'm even getting calls that return an Ack of "Success" but don't contain the ActiveList!

Is someone from eBay able to look into this?

[maeyos-95]

on ebay status page, this problem is already resolved. but it happen again.

I think we should implement retry feature for this ebay api.